FAQ+

Yes, you can purchase our products from one of our online dealers.

Please contact any retail or online store to purchase our bed components. If they do not have replacement parts on-hand or for whatever reason are not able to order them for you, please contact us and we will take care of you.

The best product size is determined by the size of your dog or cat. Also think about whether your pet tends to sleep curled up or stretched out. It also depends on which bed interests you. Please see our comparison chart to help you make this decision.

Our Original, Nest, and Catalina beds are offered in both faux suede and polyester fleece. The Basic beds are available in a recycled cotton/polyester canvas. Landing Pads are offered in faux suede. Please refer to the detailed product pages for colors available for each product.

There are many ideas on this and we have not done any scientific studies. It is our opinion that they both collect hair about the same, but our suede products seem easier to clean with a lint roller. Of course, the amount of hair depends on the dog too.

We’re sorry, we do not offer that service.

Our products are made in the USA and overseas. Please go to Our Partners for more information.

We warranty our Original, Nest, Catalina, and Basic beds as well as our Landing Pads. Warranty policy

We don’t claim that our beds are waterproof because the seams are not taped as you would find in a technical jacket or other high-end outdoor gear. We do use fabrics that are extremely water-resistant in our Original and Nest beds.

Of course, if a Big Shrimpy bed gets a significant amount of liquid on it, we recommend that the wetted portions of the bed be dried as soon as possible.

Of course! Our Original beds and Landing Pads are particularly good for outside because their 420 denier nylon bases do not easily pick up dirt. Yet if they do get dirty, they are easy to take apart for washing and drying. Naturally, the user should be careful of things like a nail sticking up from the deck, a rogue marshmallow stick, and other sharp objects.

Please note that our beds are not intended to be left outside over extended periods or in severe weather.

Nope. If a dog (or cat) wants to chew a bed he or she will. Be wary of claims of a chew-proof bed. We haven’t found a fabric that can withstand chewing by the persistent pup.

Bed covers, empty inner liners, and filled inner liners are all available for purchase separately. Please note that for the Nest bed, components are only available as bolster/ cushion sets.

No, we do not sell SmartFill as a separate product.

Yes, you can wash every component of our products. Please see our washing and drying instructions.

SmartFill is Big Shrimpys 100% recycled, machine washable and dryable, polyester-fiber filling. SmartFill is recycled directly from other manufacturer’s clean waste without any reprocessing. Recycling directly allows Big Shrimpy to make high quality, environmentally friendly products without high energy use. Other stuffed pet products are filled with virgin polyester or filling from recycled plastic bottles, which requires lots of energy to melt and reprocess into fiber. More…

Yes you can! SmartFill and every other component of a Big Shrimpy bed can be machine washed and dried. Please see our washing and drying instructions.

Prior to 2007, Big Shrimpy filled its beds with polyester fleece scraps. These fleece scraps were remnant pieces cut from clothing patterns. As outdoor clothing moved to more technical fabrics, the supply of fluffy fleece scraps diminished greatly. The situation led us to develop SmartFill, now used in Big Shrimpy Original, Nest, and Basic beds.

Yes, the fleece scraps are machine washable and dryable, just like our SmartFill. Please see our washing and drying instructions. They are recyclable too!

Yes. The Original, Nest, Catalina, and Basic beds are all filled with recycled fiber. An added benefit to the Basic is that its outer cover uses a sturdy recycled canvas. Our Whisker-Wide bowls are made from recycled glass.

Big Shrimpy offers customers the opportunity to participate in its FullCircle recycling program. Customers may recycle any Big Shrimpy Original, Nest, Basic, or Catalina bed, Landing Pad, or Doodle toy ever purchased. Please see our recycling instructions.